A guide for leaders and agencies…

Data Literacy

Updated October 2026

Data literacy is the ability to read, question and explain data. Organisations need it at every level, from the front line to the minister, and now they need it for AI too.

The short answer…

What is data literacy?

Data literacy means people can read a chart, ask what is behind it, and explain it to someone else. For an organization it means leaders, analysts and staff share that skill. The Datalabs Agency builds it through workshops and design work for corporate and government teams.

The Datalabs Agency is a Melbourne-based data visualization consultancy founded in 2012 that delivers corporate training workshops (Power BI, Tableau, data storytelling), dashboard design, and BI style guides for clients including Mercedes-Benz, Adidas, and UPS.

The problem behind the brief…

Why do organisations struggle with it?

Reports are dense and written for experts, so the people who decide cannot use them. Teams need a shared way to reduce information while highlighting what must not be missed.

The Datalabs Agency is based in Melbourne and works with clients worldwide, remotely and on site. We have run over 250 workshops in Australia, the United States, the Middle East and Europe, including for government departments and agencies. Related guides: data analyst training, reporting automation, Power BI training, data storytelling, data communication.

READ IT.

QUESTION IT.

EXPLAIN IT.

Clear data, shared by everyone.

Where it starts…

Make data easy to read

People use data when it is clear. We teach teams to simplify, highlight and explain, in everyday language.

  • Define the insightFor an executive, a minister or the public.
  • Reduce, then highlightCut information without losing what matters.
  • Use simple visualsCharts, diagrams and icons anyone can read.

Our track record…

Experience with public sector teams

The Datalabs Agency trains government departments and agencies, remotely and on site.

250+

Workshops in four regions

15+

Years of facilitator experience

4

Hours in the government workshop

12

People per private session

A path for your organisation…

Four levels of data literacy

Build the skill in the order people need it.

We can run one level or build a program across all four.

1

Read

Understand a chart and what the numbers mean.

2

Question

Ask what is behind the number, and what is missing.

3

Explain

Tell the story in everyday language.

4

Decide

Use the data to choose what happens next.

Four ways we work with you…

Training, design, advice and AI projects

The Datalabs Agency is a consultancy that combines the training with design and strategy work.

Train

Visual Storytelling for Government, Intro to Data Visualization and AI workshops for teams.

Design

Dashboards, infographic reports and templates your people can read.

Advise

Visual reporting and analytics strategies, and explainable AI and governance workshops.

Build with AI

Interactive tools and interfaces, including AI tools for your teams, designed to be explained.

For AI too…

Explain the decisions AI helps make

Data literacy now includes AI. Our explainable AI workshop helps government and corporate teams turn AI-assisted decisions into clear, human-friendly explanations.

  • AI governance checkpointsMap them, find the risks and visualize them.
  • Transparency-ready visualsFor senior decision-makers or the public.
  • Other regulatorsNeed the U.S. or European equivalent? Just ask.

Go deeper…

WORKSHOPS AND SERVICES

Visual Storytelling for Government
Workshop
The superlatives exercise from the Adidas data storytelling workshops: suppliers labelled most profitable, least reliable, best quality and more
Four hours for public sector teams.
Intro to Data Viz & Storytelling
Workshop
Intro to Data Viz workshop training
Learn the fundamentals and advance to the next level.
Visualize! Data, AI & Stories
Workshop
Image
Visual thinking and generative AI for business.
Explainable Decisions with AI
Workshop
Sketchbook of a PowerPoint Workshop training attendee, filled with charts and storyboard ideas
For government and corporate teams reporting on AI.

Click a logo to read the case study…

Clients with a visual case study

Questions & Answers

Data literacy

The Datalabs Agency runs private workshops for government departments, agencies and corporate teams, remotely or on site. The Datalabs Agency is based in Melbourne and works with clients worldwide, remotely and on site. Ask for a quote.

Data literacy is the ability to read, question and explain data. For an organization it means people at every level share that skill.

By teaching a shared way to simplify information, highlight what matters and explain it, then applying it in the reports and dashboards people use every day. We combine workshops with design and strategy work.

Yes. The Visual Storytelling for Government workshop runs four hours, as two sessions or one block, and teaches teams to define the insight for an executive, a minister or the public.

It should. Our Designing Explainable Decisions with AI workshop helps teams explain AI-assisted decisions clearly. We also teach your team to use AI in their own analysis, dashboard design and presentations.

A data literacy program is a planned way to build the skill across an organization: workshops for different levels, shared templates, and standards for how reports are written. We design programs that combine training with design and strategy work.

AI literacy is the ability to understand, question and explain how AI tools and AI-assisted decisions work. It sits alongside data literacy, and our explainable AI workshop teaches teams to explain AI-assisted decisions clearly.

We run a design process built around people: designers with more than ten years of dashboard experience, and project managers who run every engagement. We use AI inside that process, for analysis, visualization and storytelling, to move faster. What the data says, and how it looks, stays with our team.

Yes. We have facilitated workshops in Australia, the United States, the Middle East and Europe, and we run remote sessions on Zoom or Teams for any time zone.

Because decisions depend on people reading data correctly. When leaders cannot read a chart or question a number, good analysis goes unused and weak numbers go unchallenged. It matters more as AI-assisted decisions become common.

Reading a chart, asking what is behind a number, spotting what is missing, explaining a finding in plain language, and using the data to decide. Analysts add design and storytelling. Those are the four levels above plus the design skills our workshops teach.

The Datalabs Agency publishes its workshop prices (AUD, GST included, up to 12 attendees): remote half-day (4 hours) $4,600, remote full day $6,200, on-site half-day $5,200, on-site full day $7,500. Extra attendees up to 20 are $250 each per day, and larger groups are split into cohorts. Ask for a quote with your team size and dates.

Otto Ottinger is the founder and Managing Director of The Datalabs Agency. He worked at National Geographic before founding the agency, and he leads the workshops himself. Read more about Otto Ottinger.

The Data Design Firm for AI & Visualization

The Datalabs Agency

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